| Q: |
Why choose Plantation Peanuts? |
| A: |
Plantation Peanuts selects only the finest Virginia super extra large peanuts, which we hand cook in small batches to guarantee customer satisfaction.
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| Q: |
How long will it take to receive my order? |
| A: |
Orders usually ship within 2-3 business days, however, delivery may take up to 7 days after leaving warehouse.
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| Q: |
How do I track my order? |
| A: |
If your email address is provided, tracking information will be forwarded to you when your order has shipped. Tracking information not available for postal shipments.
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| Q: |
What if my order arrives damaged or missing items? |
| A: |
Please call our customer service department, 1-800-233-8788, and we will handle the claims process for you.
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| Q: |
When is my credit card charged? |
| A: |
Your credit card is charged when you have completed the checkout process.
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| Q: |
Can I get a receipt for my order? |
| A: |
Please email us, customerservice@plantationpeanuts.com, and we will either mail or fax the receipt to you.
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| Q: |
What is the shelf life of my peanuts? |
| A: |
Unopened vacuum sealed tins are good for up to 9 months.
Unopened bags will stay fresh for up to 1 month.
To maximize the freshness of your product, please store in cool conditions.
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| Q: |
Is chocolate available for shipping during the summer? |
| A: |
Unfortunately, our chocolate products are only available for shipping from October through April. However, we do stock the chocolate items in our retail store located in Wakefield, Virginia.
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| Q: |
Can I receive individual boxes for my tins? |
| A: |
Individual boxes are available at no additional charge for our 22 oz. and 40 oz. tins. Must specify when order is placed.
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| Q: |
Can I ship peanuts internationally? |
| A: |
Yes, but please call our customer service department, 1-800-233-8788, for rates. Transit times are not guaranteed.
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| Q: |
Are there discounts for buying large quantities of peanuts? |
| A: |
We do offer Quantity Discounts starting at $250 (excludes shipping). Please contact customer service, 1-800-233-8788, for more information. |
